Office policies

Time and money are valuable resources, and maintaining clear boundaries is vital to a successful therapeutic relationship. These policies apply to every single client, no exceptions.

Paying for your session

Handling money can be stressful. In order to minimize the impact of financial stress on the therapeutic process, all transactions must be conducted before services are rendered. Ann’s Hands accepts cash, check, or credit card. In the event that a check is returned, a $20 fee will be added to the outstanding balance.

Late arrivals

Life can be hectic and unforeseen events can trip us up. Ann will always do her best to accommodate clients who are a few minutes late and get them their full session, but please be aware that that might not always be possible. If a session must be shortened due to the client being late, the full price of the session is still due. To be sure that you receive every minute of your service, please arrive 10-15 minutes before the starting time.

Cancellations

If you need to cancel or reschedule an appointment, please let Ann know as soon as possible. If you cancel an appointment on the same day, you may be charged a $20 cancellation fee. If you miss your appointment without giving notice, you may be charged for half the cost of your session, and in the future will be required to prepay with a credit card in order to secure an appointment.

Privacy

Your privacy is important, and is taken seriously. The discussion between a massage therapist and their client is confidential. You may or may not choose to talk during the session. All personal and medical information will be kept confidential in accordance with HIPAA.

FAQ

What should I expect from a therapeutic bodywork session?
What should I expect during a Swedish massage?
Do you do deep tissue massage?
What kind of music do you play?
What kind of massage oil do you use?
Is your oil scented?
Do you talk a lot during your sessions?
Do I have to take my clothes off?
How often should I get a massage?
Do you offer any advice or healthcare education after your sessions?
What is your stance on sexuality and massage?

What should I expect from a therapeutic bodywork session?

These are dynamic healing sessions, blending gentle osteopathic techniques and positional release therapy with intuition and mutual curiosity. The work is very gentle and very effective, and can affect the body on a powerfully deep level. Depending on your needs, you may lie in various positions such as face-down, on your back or side, seated in a chair, standing or walking. Your fully clothed body will be gently moved into comfortable positions and a gentle compression or traction applied. I will check in frequently and you are encouraged to be proactive in communicating how you feel and what you need. Sessions are typically about 75 minutes, though some of that time is left at the end of the session for quiet, hands-off integration. Comfortably loose-fitting or stretchy clothes are required. It is recommended that you leave time after the session for gentle, easy movement, and that you take the rest of the day away from any activities that cause pain.

What should I expect during a Swedish massage?

We’ll start by discussing your needs, making a plan for the session, and answering any questions you may have so you know what to expect as the time progresses. Then I’ll leave the room and wash my hands while you disrobe in privacy and get comfortable on the table. I’ll knock and wait for your answer before I come in. During the session you will remain draped with a sheet at all times, with only the area I’m currently working on uncovered. Pure jojoba oil, blended with essential oils of your choice, will be applied to your skin as your body is kneaded, pressed, stroked, and rhythmically tapped. Steamed towels and hot stones are used to warm and relax. Gentle compression over the blanket incorporates areas often skipped in larger spas, such as the gluteal muscles, lower ribs, sternum, and belly. If you like, deep tissue techniques may be used to target any areas you feel need particular attention. You have complete control of your comfort, and massage is most effective when you are relaxed, so I will check in from time to time to find out if I need to adjust anything like the lighting, music, pressure, or temperature. Once the session is complete, I will let you know that we are finished and leave the room, allowing you privacy as you sit up, notice how you feel in your body, stand up slowly, and re-dress. Once you’re ready, you can meet me outside the treatment room to get some water, schedule your next appointment, and ask any questions that came up for you.

Do you do deep tissue?

There is no agreed upon definition for the term “Deep Tissue,” so when folks ask for it I try to get a good understanding of what their goals are and how they would like to feel, both during and after the session. I can offer very firm pressure if that is desired, and I can also slow my pace and incorporate techniques which target the deeper layers of the body. Some techniques are gentle while some can feel quite intense. It all depends on your specific goals and needs and what you want your session to feel like.

What kind of music do you play?

It depends on client preference. Some folks enjoy an assortment of beautiful instrumental music, others like more subdued tones, white noise, or nature sounds. Some prefer to relax in silence or even bring their own music.

What kind of massage oil do you use?

I use pure jojoba oil. I find that it offers the perfect balance between glide and grip, absorbs well, and leaves skin feeling soft.

Is your oil scented?

It can be, if you like! I wouldn’t ever apply scented oil without my clients consent, as there are folks out there with allergies and sensitivities who can’t tolerate scented products. There are certainly lots of people who really like aromatherapy, so I offer it for free for those who want it. I just add a few drops of the preferred essential oil to the jojoba oil I normally use.

Do you talk a lot during your sessions?

A great massage should be a peaceful, relaxing, experience. Most of my clients prefer to stay quiet, breathe deeply, and perhaps drift off to sleep. For some folks, I’ve found that talking helps them relax and feel safe during their session, so I always follow the clients lead. If you like to chat, feel free to do so and I will follow suit. If you prefer quiet, know that I will never initiate conversation during your session unless it is relevant to the bodywork you are receiving. I may ask you to take a deep breath, or check in regarding the pressure, but once you’re on the table I’ll never ask you how your day is going unless you ask me first.

Do I have to take my clothes off?

This is always entirely up to you and your comfort, and I will work over any garments you choose to wear. If you prefer to keep all your clothes on, I’ll use techniques that don’t have to be done on bare skin in order to feel fantastic! If you want to wear your undies, I’ll ask your permission to tuck the sheet under the hem in order to protect the fabric from any oils. If you want to take it all off, that’s perfectly fine! You will be lying under a soft sheet and blanket, which will be carefully folded and tucked to uncover only the areas receiving hands-on work. That’s right, no drafts!

How often should I get a massage?

It depends on your needs! Some people have the time and resources to receive a massage every couple weeks, others choose to come once or twice a year. I personally try to receive massage or bodywork twice a month.

Do you offer any advice or healthcare education after your sessions?

Most of the education you receive from me is a natural part of touch therapy. What better way to learn about your own shoulder blades than to feel someone move them for you, and gently, thoroughly massage the muscles and tissues which attach to them? We learn best when we feel great, so receiving touch therapy is a wonderful way to learn about your own body. Occasionally I will offer some optional activities, such as recommendations for helpful movements related to our session, or exercises you can do to increase your well being, but these are ALWAYS OPTIONAL. Your everyday healthcare practice should be fun, and it should feel good, because that’s how you know that it’s good for you!

What is your stance on sexuality and massage?

Sexuality is such a huge and challenging topic in our society, and opportunities to receive non-sexual touch can be few and far between. A great professional massage is a chance to feel amazing and relax without having to worry about how you look, or whether or not you are doing something “right” for someone else. I never touch or expose genital or breast tissue during a session. Anyone asking if I do sex work will be educated as to what a professional therapeutic massage is, and should they persist in requesting sex work they will be asked to leave.